Modified 27 December 2008
Learning Outcomes and Assessment StandardsThe learner is able to demonstrate operational knowledge of
information and communication technologies and the environments in which they
operate. We know this when the learner is able to:
12.1.1 Demonstrate knowledge of relevant computer hardware, software and wide
area network environments.
12.1.2 Demonstrate an understanding in trouble shooting simple end-user
computer-related hardware and software problems.
12.1.3 Adequately manipulate files and folders.
12.1.4 Identify, describe and illustrate legal, ethical and security issues
related to information technology.
12.1.5 Identify, discuss, value and illustrate issues related to the impact of
information and communication technology on the environment and society in a
global context.
The learner is able to apply and integrate end-user computer
applications skills and knowledge to solve problems related to the processing,
presentation and communication of information. We know this when the learner is
able to:
12.2.1 Apply productive methods, procedures and techniques to accurately input
data.
12.2.2 Apply advanced word processing techniques in various contexts.
12.2.3 Apply knowledge and skills of a spreadsheet program in various contexts.
12.2.4 Apply knowledge and skills of a database program in various contexts.
12.2.5 Apply knowledge and skills in various contexts by using any end-user
computer application program other than word processing, spreadsheet or database
programs.
12.2.6 Apply logical thinking to respond to challenges in a variety of contexts
in the end-user computer application environment using techniques of
integration.
12.2.7 Interpret written and electronic layout and editing instructions to
produce accurate output in a competent fashion.
12.2.8 Communicate information effectively by selecting and using appropriate
communication modes and tools.
The learner is able to apply information management processes
and skills using end-user computer applications. We know this when the learner
is able to:
12.3.1 Make informed decisions in the data collection process.
12.3.2 Apply logical thinking skills when processing information.
12.3.3 Formulate responses and present and communicate information in a
professional fashion.
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